The National Careline Blog

Emergency Financial Advice

12 May 2020

The idea was the brainchild of Better Retirement’s Billy Burrows who has set up a new website called where people can ask a question or book a free call with a financial adviser. Better Retirement and The National Careline are one of over 50 financial advisers who are supporting the Emergency Financial Advice project […]

Making your Will or a Lasting Power of Attorney during a Pandemic

05 May 2020

Having legal documents such as Wills and Lasting Powers of Attorney in place and up to date is good practice at any time.  With so much uncertainty and concern surrounding the current COVID-19 Pandemic, many of us are perhaps more aware of ensuring our affairs are in order. Dying Intestate If you die without making […]

Coronavirus Act 2020 – Emergency legislation

24 April 2020

The Coronavirus Act 2020 came into force on 25th March 2020 and extensively changed many of the duties and responsibilities that public bodies were following in the existing legislation under the Care Act 2014. The new Act created a range of emergency measures to help the care system manage the extra pressures caused by the […]

Funeral Planning in a Pandemic

15 April 2020

It is an inescapable fact that many thousands of people are likely to die from Covid-19 over the next few weeks and months and the rules regarding attendance at their funerals will continue to be severely restricted. The severity of the effects of Covid-19 have resulted in the untimely deaths of more than 10,000 hospital […]

Acting on behalf of someone else

02 April 2020

In these troubled times where elderly and vulnerable people are being shielded by family, younger friends or volunteers to protect them from catching Coronavirus, it is very likely that some people will need to collect pensions or benefits on someone’s behalf. If you have to deal with another person’s pension or benefits, or you want […]

The National Careline Helpline and The Royal British Legion

17 March 2020

At The National Careline Helpline we take many calls from people, or from their families on their behalf, who are unwell and not able to manage anymore. They may be at home and unable to cope or in hospital and not able to return home. Either way, they and their families are really unsure and […]